We’ve opened our new location! Come see us at 1058 Virginia Ave in Indy!
Jao Refresher - your portable sink
$18.00

Jao Brand

Jao Refresher - your portable sink

YOUR PORTABLE SINK™.

THE NOT-JUST-FOR-HANDS SANITIZER SINCE 1997

Jao Hand Sanitizer contains 65% ethyl alcohol plus essential oils.

REFILL AT THE OG REFILL BAR!

Returns/Shipping/FAQ

What are your store hours?

Tuesday through Sunday 11a-6p (closed mondays). 24/7 online at OnatahGeneral.com for USPS delivery + free in store pickup.

Do you accept returns?

We will gladly issue a store credit or exchange within 7 days of purchase for items returned in new, unused/unopened condition and in their original package, with receipt*.  Due to the nature of the product and/or vendor, the following items will not be eligible for return:

apparel, skincare products (unless they are sealed), jewelry + accessories (bags, earrings, necklaces, rings, etc...), CBD products, personal care items, MB Weavings rugs and table runners, perishable/food items and publications. Plants are case by case. We cannot be held liable for any kind of reaction you may encounter with products purchased at Onatah.

*we reserve the right to refuse returns.

Online Purchases

The above rules apply with the exception of apparel: all apparel in new and unused condition in original packaging and with tags attached can be returned or exchanged within 7 days of receiving item. Any full priced item purchased with a discount is not eligible for return, but may be eligible for store credit or exchange. Returns must be postmarked within 7 days of receipt. Buyer is responsible for return shipping and insurance, and may forfeit original shipping charges from return.

Sale, donation and vintage items are final sale and are not eligible for return or exchange. Some sale, vintage and second hand items are likely to have minor flaws due to the nature of being pre-loved items, or from having been on our racks for a while (hence the sale price). Some examples of minor flaws include and are not limited to; pilling, markings, discolorations, loose threading, and other signs of wear from the previous owner and age.

Buy carefully. Buy thoughtfully.

What are your shipping policies?

All orders ship for $5.95! Most orders ship within 2-3 business days. Please allow up to 7 days in some cases for orders to ship. We currently only ship to the US and its territories. Live in the area? Select our local pickup option and we'll hold your order for you at the shop for pickup during our posted open hours.

Orders are shipped on weekdays, excluding holidays. Special events and promotions may result in longer processing times. You will receive an email notification as soon as your package is in on the way!

Weather and other delays are outside our control and not covered by shipment time guarantees. Once we pass off your package to the carrier, we are no longer in control of your package. 

Some items including plants, beverages and excessively heavy items are not eligible for shipping, as described in the individual product listing. If one of these items is purchased with a shipping order, the cost of the product will be automatically refunded when the order ships.

*Additional shipment charges may apply to oversized and/or packages weighing over 5lbs. We try to notate this in product descriptions. If this is the case, we will contact you with an additional invoice for shipping.

**Please note that due to the weight, size, or value of some items or combination of items, we may upgrade your order to UPS. Signature is required for orders over $250.

Lost or Stolen Package?

Please ship your package to a secure location or post box to ensure it is delivered without risk of theft. Once a package has been scanned as delivered, theft is outside of our control and as we cannot recoup the value of the package from the shipping company, we are unable to offer a refunds for stolen packages. 

If the package has been lost in transit and has not been scanned as delivered, we are happy to place a claim on your behalf with the courier. A replacement or refund will be issued once the courier has finished the claim investigation process. 

Will you carry my products?

Look at our Instagram as well as our website. If your products would be a good fit, then send your line sheet or catalog along with a few product photos to shoponatah@gmail.com. Please note that due to the high volume of inquiries we receive, we cannot respond to everyone who reaches out. We'll be in touch if we're interested, and don't be offended if we're not. We're pretty small and can't carry everyone, even though we want to! Here are a few things we look for:

- Unique vendors and lines. Don’t knock off someone else’s work. We’ve probably seen the original. 
- Products and packaging that are sustainable and/or give back. All natural, chemical free, no animal testing, minimal to no plastic please, etc...
- Thoughtfully designed packaging that would fit well in the shop. 

 

See COVID-19 policies here.

+

2oz/59ml Spray (glass or plastic)

8oz/236ml Pump

98.5% natural, multipurpose Jao Refresher™ is an instant disinfectant and aromatherapy boost in one. Awarded the Elle Green Star Award for Best Hand Sanitizer, it kills germs and freshens hands with Ethyl Alcohol (less drying) and our very own blend of antiseptic essential oils: Lavender, Tea Tree, Eucalyptus, Geranium and Sage. We combine Chamomile and Calendula with natural cosmetic moisturizers so it will not dry out your hands. We do not use Triclosan or Bezalkonium Chloride, which are bad for the environment. Leaves skin feeling soft and refreshed - an instant skin cooler, body pick-me-up.

THE FDA DOES NOT ALLOW SANITIZERS TO MAKE VIRAL CLAIMS

Jao Refresher has many uses.
When one product does many things, we buy less and consume less.

Use for your:
Zit Zapper
Portable Spa
Gym Germ Stomper
Aftershave
Face Toner
Body Splash
Underarm Deodorant
Hand Sanitizer

and even more!

98.5% Natural. No parabens, sulphates, PEG, propylene glycol, TEA, DEA, phthalates, mineral oil, silicones or synthetic fragrance. Only tested on humans (humanely). Made in USA with US and imported ingredients.

ACTIVE INGREDIENT:  Ethyl Alcohol 65% (Alcohol Special Denatured)

INACTIVE INGREDIENTS: Acrylates/C10-30 Alkyl Acrylate Crosspolymer, Aloe Barbadensis, Aminomethyl Propanol, Calendula Extract, Chamomile Extract, dl-Panthenol, Essential Oils (~Lavender, ~Tea Tree, ~Eucalyptus, ~Geranium, ~Clary Sage), Glycerin and Glyceryl Polyacrylate, PPG-20 Methyl Glucose Ether Distearate, Water. 

*Our glycerin is vegetable based. 

~less than 0.01% in final product.

  • Is Jao Hand Refresher made with safe ingredients?
    Our Hand Refresher is made with 65% Natural Ethyl Alcohol, plant-based, which kills germs safely using no bacteriostats that weaken over time and can grow resistant germs. Alcohol kills germs by drying out their cell wall. We do not use Benzalkonium Chloride or Triclosan, which are bad for humans and the environment, and are known marine pollutants!
  • Does it actually work? 
    Jao Refresher was tested against seven of the most likely hand contaminants, specifically: Escherichia Coli, Pseudomonas Aeruginosa, Staphylococus Aureus, Klebsiella Pneumoniae, Candida Albicans, Salmonella Choleraseous and Streptococcus Pneumoniae. In all cases, the "kill rate" was less than one minute.
  • How does it work?
    Glycerin and Glyceryl Polyacrylate are humectants. They begin with natural glycerine which is a byproduct of soap and is thickened with .2% mix of Amino Methyl Propanol and Acrylates/C10-30 Alkyl Acrylate Crosspolymer which are safe and have to be used together to thicken the glycerine to become a much better moisturizer. D-Panthenol is a vitamin good for healing skin. Aloe is soothing. Methyl Glucose Ether Distearate is derived from corn sugar. It is an emollient to protect the skin from the drying effects of the alcohol. Plus we have Chamomile, Calendula, Lavender, Tea Tree, Eucalyptus, Geranium and Sage in our boutique blend.
  • Why hand sanitizer vs. anti-bacterial soap? 
    "FDA believes that there should be clearly demonstrated benefits to balance any potential risks. There currently is no evidence that over-the-counter antibacterial soap products are any more effective at preventing illness than washing with plain soap and water"- fda.gov Jao couldn't agree more. This is why we do not use chemical antibacterial ingredients. Only alcohol and essential oils. Safe and effective. We have been aware of this problem for over 15 years.
  • Why does my new product smell slightly different than before?
    Because we only use essential oils and not synthetic fragrance, you might notice a slight fragrance variation from batch to batch. This is because the essential oils are made from plants and each growing season there are changes due to weather, moisture and sun.

Jao products are not tested on animals, only us lucky humans. We use only the very best ingredients in our totally original products. Our multipurpose products are specially formulated without dyes, petroleum or artificial fragrances. When one product does many things, we buy and consume less.

All of our products are created in our lab in Hatfield, Pennsylvania. Our products are also manufactured in the great states of Pennsylvania and New Jersey. Our tubes, boxes and all of our marketing materials are manufactured and printed at small businesses up and down the East Coast. We feel very strongly about supporting small businesses. Made in the USA.

DESCRIPTION

2oz/59ml Spray (glass or plastic)

8oz/236ml Pump

98.5% natural, multipurpose Jao Refresher™ is an instant disinfectant and aromatherapy boost in one. Awarded the Elle Green Star Award for Best Hand Sanitizer, it kills germs and freshens hands with Ethyl Alcohol (less drying) and our very own blend of antiseptic essential oils: Lavender, Tea Tree, Eucalyptus, Geranium and Sage. We combine Chamomile and Calendula with natural cosmetic moisturizers so it will not dry out your hands. We do not use Triclosan or Bezalkonium Chloride, which are bad for the environment. Leaves skin feeling soft and refreshed - an instant skin cooler, body pick-me-up.

THE FDA DOES NOT ALLOW SANITIZERS TO MAKE VIRAL CLAIMS

HOW TO USE

Jao Refresher has many uses.
When one product does many things, we buy less and consume less.

Use for your:
Zit Zapper
Portable Spa
Gym Germ Stomper
Aftershave
Face Toner
Body Splash
Underarm Deodorant
Hand Sanitizer

and even more!

INGREDIENTS

98.5% Natural. No parabens, sulphates, PEG, propylene glycol, TEA, DEA, phthalates, mineral oil, silicones or synthetic fragrance. Only tested on humans (humanely). Made in USA with US and imported ingredients.

ACTIVE INGREDIENT:  Ethyl Alcohol 65% (Alcohol Special Denatured)

INACTIVE INGREDIENTS: Acrylates/C10-30 Alkyl Acrylate Crosspolymer, Aloe Barbadensis, Aminomethyl Propanol, Calendula Extract, Chamomile Extract, dl-Panthenol, Essential Oils (~Lavender, ~Tea Tree, ~Eucalyptus, ~Geranium, ~Clary Sage), Glycerin and Glyceryl Polyacrylate, PPG-20 Methyl Glucose Ether Distearate, Water. 

*Our glycerin is vegetable based. 

~less than 0.01% in final product.

FAQ + DISCLAIMER

  • Is Jao Hand Refresher made with safe ingredients?
    Our Hand Refresher is made with 65% Natural Ethyl Alcohol, plant-based, which kills germs safely using no bacteriostats that weaken over time and can grow resistant germs. Alcohol kills germs by drying out their cell wall. We do not use Benzalkonium Chloride or Triclosan, which are bad for humans and the environment, and are known marine pollutants!
  • Does it actually work? 
    Jao Refresher was tested against seven of the most likely hand contaminants, specifically: Escherichia Coli, Pseudomonas Aeruginosa, Staphylococus Aureus, Klebsiella Pneumoniae, Candida Albicans, Salmonella Choleraseous and Streptococcus Pneumoniae. In all cases, the "kill rate" was less than one minute.
  • How does it work?
    Glycerin and Glyceryl Polyacrylate are humectants. They begin with natural glycerine which is a byproduct of soap and is thickened with .2% mix of Amino Methyl Propanol and Acrylates/C10-30 Alkyl Acrylate Crosspolymer which are safe and have to be used together to thicken the glycerine to become a much better moisturizer. D-Panthenol is a vitamin good for healing skin. Aloe is soothing. Methyl Glucose Ether Distearate is derived from corn sugar. It is an emollient to protect the skin from the drying effects of the alcohol. Plus we have Chamomile, Calendula, Lavender, Tea Tree, Eucalyptus, Geranium and Sage in our boutique blend.
  • Why hand sanitizer vs. anti-bacterial soap? 
    "FDA believes that there should be clearly demonstrated benefits to balance any potential risks. There currently is no evidence that over-the-counter antibacterial soap products are any more effective at preventing illness than washing with plain soap and water"- fda.gov Jao couldn't agree more. This is why we do not use chemical antibacterial ingredients. Only alcohol and essential oils. Safe and effective. We have been aware of this problem for over 15 years.
  • Why does my new product smell slightly different than before?
    Because we only use essential oils and not synthetic fragrance, you might notice a slight fragrance variation from batch to batch. This is because the essential oils are made from plants and each growing season there are changes due to weather, moisture and sun.

PACKAGING + SUSTAINABILITY

Jao products are not tested on animals, only us lucky humans. We use only the very best ingredients in our totally original products. Our multipurpose products are specially formulated without dyes, petroleum or artificial fragrances. When one product does many things, we buy and consume less.

All of our products are created in our lab in Hatfield, Pennsylvania. Our products are also manufactured in the great states of Pennsylvania and New Jersey. Our tubes, boxes and all of our marketing materials are manufactured and printed at small businesses up and down the East Coast. We feel very strongly about supporting small businesses. Made in the USA.